Workflow Implementation Consultant - Surrey

Ref: 83 Date Posted: Thursday 09 Sep 2021
LinkedIn ShareShare

Workflow Implementation Consultant
£30,000 - £32,000
plus benefits including; bonus, 23 days holiday (option to buy or sell 3 more), canteens and gym on-site, employee assistance program, enhanced pension, flexible working (WFH – 2/3 days per week), social events, volunteering days, extensive training and lots more!
Farnborough, Surrey, GU14 (WFH – 2/3 days per week, working from home)

Keywords: Project Manager, PM, Project Support, Workflow, Implementation, Training, Support, Consultancy, Prince2, Agile, Waterfall, Lean, Software, Legal, Case Management System.

My client is an award-winning software organisation within the legal industry.  They have an unrivalled reputation, offer a fantastic working environment, look after their staff extremely well and have a strong benefits package.

Due to expansion, they are looking for a Workflow Implementation Consultant who will work with the clients on a truly consultative basis to ensure that the roll out of workflows meets their needs and runs smoothly, offering training and support along the way.

This role would suit a super-organised, process driven project manager or project co-ordinator who has gained some relevant project-based or software management / support experience.

Workflow Implementation Consultant Must Have’s:

  • Project Management – (PRINCE2 or Agile ideal but not essential) Strong customer facing skills – highly consultative style
  • Strong training skills.
  • Good software knowledge and aptitude to pick up new pieces of software
  • An understanding of legal practices and workflows would be ideal (but is not essential and training will be provided!)

Workflow Implementation Consultant Duties:  

The Workflow Implementation Consultant (WIC) will act as a subject matter expert on our Workflow  system, working with the customer to ensure that the roll out of workflows within their legal  practices meets their needs and runs smoothly, offering training and support along the way.  

The WIC will work with the customer in a truly consultative style, scoping out exactly what the  customer needs, and supporting them in designing their workflow to meet these needs. Throughout  the process, the WIC will need to ensure that our excellent levels of customer service and customer  rapport are maintained, to contribute towards our customer retention targets.  

In addition to the Workflow feature of our software, our WIC’s will also be required to become  experts on our Case Management System, as the two features are so closely linked.  

 In return, my client offers the chance to play a key role within a company which truly values its employees! Each employee from apprentices to the CEO have their own personal development plan to help them achieve their goals; extensive training is offered within a supporting environment and excellent staff benefits including a bonus, 23 days holiday (option to buy or sell 3 more), canteens and gym on-site, employee assistance program, enhanced pension, flexible working (WFH – 2/3 days per week), social events, volunteering days, extensive training and lots more!

Sound interesting and something you would love to be part of? Apply today!

Integral Recruitment is acting as an employment agency in regard to this vacancy.